Privacy Policy

1. What we collect

Account data: email, Discord ID, redeemed access code.
Billing data: handled by Stripe — we never see full card numbers.
Usage data: bandwidth consumption, sub-user counts, request timestamps for abuse prevention.
Security data: IP, browser fingerprint, and failed access-code attempts (for lockout protection).

2. What we do NOT collect

We do not log the URLs you proxy through the network.
We do not inspect the contents of your traffic.
We do not sell or share operator data with third parties for marketing.

3. How we use your data

To operate the network, prevent abuse, enforce the Acceptable Use Policy, bill correctly, and communicate operational changes through Discord and email.

4. Sub-processors

We rely on a small number of vetted sub-processors for payment processing, infrastructure hosting, and operator communications. Specific vendor identities are confidential and disclosed only to enterprise customers under NDA.

Payment processor — billing and refunds.
Infrastructure provider — application, database, and authentication hosting.
Network provider — private proxy infrastructure.
Community platform — operator support and role verification.

5. Retention

Account and billing records are retained for as long as your account exists and for up to 7 years after closure for tax and compliance purposes. Security logs are retained 90 days.

6. Your rights

You can request export or deletion of your personal data by contacting squirtlesellssouls@gmail.com. Some records (billing, abuse logs) must be retained for legal compliance.

7. Contact