Operator Support

Direct line to the network team

Operators verified through Discord get priority routing on every question — provisioning, sticky sessions, geo targeting, anything network-side.

Primary channel
Private operator Discord

Open a ticket in #create-ticket. Average first response under 10 minutes during operating hours — tickets get tracked and escalated.

  • Provisioning delays, credential resets, geo-targeting
  • Sticky-session tuning, sub-user routing
  • Network status, upstream incidents, capacity holds
Open ticket in Discord
Operator docs

Endpoint references, integration snippets, and routing patterns.

Read the docs
Account & billing

Off-Discord billing or compliance issues only. Network questions belong in Discord — they're faster there.

squirtlesellssouls@gmail.com
Not in the server yet? Link Discord from your account to get the operator role.
Link Discord